Experience Investigators by 360Connext
JANUARY 30, 2024
She is a Certified Customer Experience Professional (CCXP) as well as a Lean Six Sigma Black Belt (LSSBB). Michelle is a former board member for the CXPA (Customer Experience Professionals Association). Manager of Contact Center Sales for Verizon Business. Michelle holds 6 U.S.
TechSee
AUGUST 14, 2023
Passionate about amplifying the voices of other women, Clare launched the ‘Inspiring Women in CX’ podcast during the pandemic, which led her to founding Women in CX , the world’s first online membership community for women in customer experience and technology.
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TechSee
JUNE 16, 2022
At Miele, Eric is also accountable for the management of escalation departments, offline processes, e-care solutions, national call center consolidation, multi-product services, upselling / cross selling and re-defining the consumer experience. Jim Iyoob, Chief Customer Officer at Etech Global Services. Follow on LinkedIn.
RapportBoost
NOVEMBER 25, 2018
– Event, sponsored by Talkdesk, to cover top priorities for contact centers on how to connect with customers, prospects via their preferred channels – San Diego, CA. We’ll showcase real case studies of how leading brands are connecting with customers on their preferred channels,” said Medrano. “In
Talkdesk
JANUARY 15, 2020
Do you have an interesting story to share regarding customer experience and/or sales success? Are you keen on taking the reality of customer support to the next level? Are you an outstanding storyteller and possess an innovative spirit? Then look no further – you have just arrived at the right place!
Beyond Philosophy
JANUARY 12, 2022
Goebel comes to us with nearly 20 years’ experience with enterprise software and a career of product management, sales engineering, and product marketing. Goebel also believes that without giving those objects a voice, we are missing out on a significant constituent in the business-to-customer relationship.
Customer Guru
AUGUST 8, 2018
He has extensive experience in retail, wholesale, franchising, and small business and has a strong belief in positive customer experience. She has over 16 years of experience in areas of market research, program management, marketing, instructional design, and training. Aimee Lucas Follow @Aimee_Lucas.
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