Connections Consumers Self Service Wireless 
TechSee
MARCH 17, 2021
If there’s one feeling consumers have grown familiar with in their dealings with the telecom industry, it is – by all accounts – frustration. to fix your internet connection only to have him arrive late and leave with the issue unresolved. Consumers, for their part, seem to be overjoyed. Augmented Reality.
TechSee
NOVEMBER 11, 2019
Many consumers face significant technical challenges as they set about smartening up their homes. While in theory, smart devices should be easy to set up – most are wireless and can be remotely connected – in reality, non-technical customers are often insufficiently skilled to set up these products on their own.
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TechSee
OCTOBER 16, 2018
The Consumer Challenge. While in theory, smart devices should be easier to set up – most are wireless and can be remotely connected; in reality, the setup of smart devices can present significant challenges to the consumer. Companies have taken notice of consumer preference for self-service.
TechSee
MARCH 17, 2021
If there’s one feeling consumers have grown familiar with in their dealings with the telecom industry, it is – by all accounts – frustration. to fix your internet connection only to have him arrive late and leave with the issue unresolved. Consumers, for their part, seem to be overjoyed. Augmented Reality.
TechSee
MAY 24, 2021
One survey found that 65% of consumers agree that they would rather avoid technician visits due to safety concerns unless absolutely necessary. This technology delivers the capability to provide practical help, build relationships with customers, and generate more revenue via the contact center, field services, and self-service.
TechSee
FEBRUARY 23, 2021
3G sunsetting is a significant step in the evolution of wireless communication. As this 3G upgrade to 4G shift occurs, service providers will shut off the cellular infrastructure required to operate communication devices on the 3G networks. With an estimated 64 million IoT devices in the U.S
TechSee
MAY 15, 2018
While the connected home market is growing steadily, it certainly has not exploded. In fact, according to PwC’s 2017 consumer study of the IoT and the connected home, while 81% of consumers are aware of smart technology, only 26% actually own a smart device. Reasons for the smart home slowdown. Security & Privacy.
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