How to Build in Experiences That Will Earn Customers’ Raves: Introducing the “Talk Trigger” with Jay Baer
Customer Bliss
OCTOBER 11, 2018
You need to know where you’d initiate this trigger in the customer journey. Jay’s team comes up with nine candidates that are talkable and doable, and presents six to the client. You segment your customer base and give them access to your talk trigger. In the best companies, the customers do the marketing.
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