Is Your Chatbot Conversational? Here are 7 questions you need to ask
Interactions
MAY 15, 2019
Conversational marketing is exactly what is sounds like, a marketing style the companies use to engage and interact with their customers in a way that feels natural, casual, and informal. But if we take a step back and examine the majority of chatbots, we find that they do not perform in a conversational manner at all.
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