Thematic

APRIL 29, 2019

Since I co-founded customer feedback company Thematic , friends who work on software products often ask me how to effectively use feedback to identify, fix and prevent customer churn. In this post we describe how you can use your customer feedback surveys to perform churn analysis. — a concerned friend.

Analysis 85

Analysis How To Survey Feedback 85

BirdEye

SEPTEMBER 6, 2023

When businesses take customer feedback and overall brand perception seriously, they significantly improve their conversion rates, brand value, and revenue. This blog post explores how local businesses can leverage marketing surveys to gain a strategic advantage in the industry. Table of contents What is a market survey?

Survey 57

Survey Marketing Comparison NPS 57

Lumoa

SEPTEMBER 11, 2023

Deciphering the wants and needs of your customers is essential for sustainable, long-term success. For a company to grow, it needs to convert one-off customers into regular patrons. And the only way to keep them coming back for more is to provide a customer experience that they would like to revisit.

Strategy 208

Strategy Customer Experience Effort Score Net Promoter Score 208

Lumoa

SEPTEMBER 11, 2023

Deciphering the wants and needs of your customers is essential for sustainable, long-term success. For a company to grow, it needs to convert one-off customers into regular patrons. And the only way to keep them coming back for more is to provide a customer experience that they would like to revisit.

Strategy 208

Strategy Customer Experience Effort Score Net Promoter Score 208

BirdEye

MARCH 29, 2024

Related read : 5 social media tips to boost brand awareness Take inspiration from how the Born Good brand utilizes creative images in their stories to captivate and inform their audience. Establishing a strong presence on Instagram has never been more important. Table of contents How to post a story on Instagram?

Social Media 107

Social Media Video Guidelines Feedback 107

ChurnZero

JANUARY 28, 2022

Collect feedback and adapt. Playing show-and-tell with your new software too early can lead to extraneous feedback, unclear expectations, and a headache for you. Breaking Adoption Inertia: 5 Tactics to Get Teams to Stick with New Software. SaaS is fast paced and everchanging, much like your organization’s tech stack.

Software 98

Software How To Feedback Training 98

SurveySparrow

MAY 3, 2021

Well, Doug certainly thinks this happened because of the changes they made based on the survey feedback. Before jumping to discuss anything else in this blog, it’s important to talk about the need for surveys in your business. . “I can’t believe it. Over 10,000 folks signed up to our website in just 2 days.

Survey 52

Survey Omni-Channel Net Promoter Score Groups 52