Thematic
AUGUST 7, 2019
This blog is a comprehensive guide that will tell you everything you need to know about calculating the ROI of Customer Experience (CX) to move from insights to action. It includes a step-by-step guide to help you calculate the ROI of CX. The question on everyones mind is: How can I prove the ROI of CX to my executive teams?
BirdEye
MAY 3, 2023
The choice of the right marketing channel can make or break a campaign. Choosing the most effective marketing channel can make sure that your efforts bring results. This blog post deals with everything you need to know to leverage the right channels and boost your business revenue.
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BirdEye
MAY 13, 2024
Audience insights tools allow you to analyze customer reviews, social media mentions, surveys, and other feedback channels to gauge the prevailing sentiment. Secondary audience insights tools that help you understand your audience via third-party tools by analyzing user behavior on Google, social media platforms, and other channels.
Lithium
DECEMBER 28, 2020
Whether you are a B2C or B2B brand, it’s vital to recognize that your customers have moved on from the days of being impressed by the best product. By determining that one thing, you can know what to attack first and control your urge to multi-task (which, real talk, often causes you to be unproductive). Yes, numbers.
Optimove
MARCH 12, 2020
When we do turn our focus to the more mundane professional adversities this crisis brings, we find ourselves in front of a multi-layered, mostly unknown challenge. Investing in your existing customers, in that sense, is, for sure, an investment that is more risk-averse and is likely to return a higher ROI. Cross-Functional as Key.
Lithium
SEPTEMBER 12, 2019
Whether you are a B2C or B2B brand, it’s vital to recognize that your customers have moved on from the days of being impressed by the best product. By determining that one thing, you can know what to attack first and control your urge to multi-task (which, real talk, often causes you to be unproductive). Yes, numbers.
Lithium
SEPTEMBER 12, 2019
Whether you are a B2C or B2B brand, it’s vital to recognize that your customers have moved on from the days of being impressed by the best product. By determining that one thing, you can know what to attack first and control your urge to multi-task (which, real talk, often causes you to be unproductive). Yes, numbers.
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