article thumbnail

Personal Narratives Bring Retailers Closer to Consumers

NetBase

Retailers are always on the lookout for a way to connect with consumers, and what better way than capturing their exact verbatims about your brand? Our “personal narrative” theme makes short work on this challenging goal, offering companies amazing insight into the loves (and hates) of consumers. as of June 20.

Retail 98
article thumbnail

7 Secrets CX Analytics Reveal About Retail Consumers

NetBase

Retail consumers are a fickle lot. Ever see a sale that’s targeted toward new customers? While it’s important to capture new customers, the real prize is when you can retain existing ones, and keeping tabs on customer satisfaction via popular online conversation and associated hashtags is key to mastering this tactic.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 7 referral code examples for your business in 2023

BirdEye

And with good reason – 84% of consumers trust referrals. Customers can just share the unique code with their friends and family to enjoy the benefits of Airbnb. Gymshark Gymshark is one of the world’s most recognized fitness apparel and accessories brands. However, not all referral programs are successful.

article thumbnail

Top 13 marketing channels for your business

BirdEye

And one of the first distinctions you’ll look for when choosing your channel is its ability to reach businesses versus consumers. Channels that help you reach businesses are called B2B (Business to Business) marketing channels, and those that help you reach direct consumers are called B2C (Business to Consumer). ” series.

article thumbnail

The Marketing Mix: Understanding the 4Ps of Marketing

SurveySparrow

They are the following: Consumer wants and needs, Cost, Convenience and Communication. They offer a much more consumer-based perspective on the marketing strategy. A tangible good can be anything from a smartphone, apparels, painting, etc. You have to sell your products in a place where your customers are.

article thumbnail

18 inspiring brand collaborations: Real-life success stories

BirdEye

Fosters innovation: Brand alliance can help companies push the boundaries of innovation and offer unique product experiences that increase their competitive edge in the market. You can appeal to existing clients in a new way while also attracting new consumers through different engagement channels.

Brands 52
article thumbnail

What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

This is particularly relevant for sectors like FMCG, consumer apparel, and, most recently, consumer-facing software apps. A seamless experience will keep your customers coming back, increasing referrals, and customer lifetime value.