Building Loyalty: B2B Digital Marketing and Customer Retention Nowadays
Amity
SEPTEMBER 19, 2018
To be specific, it is estimated that customers, who had bought from you 2 times before, convert (make a store purchase) 9 times more often than those who were your first time buyers. On top of all that, the whole process of attracting new customers is 6-7 times more expensive than keeping the old ones.
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