Forrester's Customer Insights
AUGUST 1, 2023
Our newly published research, US Online Retail Forecast, 2023 To 2028, shows that both offline and online US sales will reach record levels this year. As we’ve said many times, the store is flourishing and far from “dead!”
ShepHyken
SEPTEMBER 10, 2023
How the ‘Zero Consumer’ is Inspiring Innovative Visual Imagery for Retail Success by Peter McCall (Total Retail) Consumers’ shopping expectations have skyrocketed. According to McKinsey, these are today’s ‘Zero Consumers.’ These are what McKinsey refers to as the “Zero Consumer.”
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NobelBiz
MAY 9, 2023
from 2021 to 2028 to reach USD 12.2 billion by 2028. Click-to-Dial (aka Preview Dialing ) Best for campaigns requiring thoughtful calling processes or complex sales, agents can review client information before manually initiating a call. Let’s dive a little deeper into the specifics of each type.
Magellan Solutions
AUGUST 15, 2022
BUSINESS TO CONSUMER (B2C). B2C ecommerce businesses market their products directly to consumers. A B2C company conducts business directly with the consumer who will utilize the products in the end, as opposed to distributing them to an intermediary. CONSUMER TO CONSUMER (C2C). CONSUMER TO BUSINESS (C2B).
Inbenta
OCTOBER 11, 2021
For example, if customers tend to leave your site at a certain point in the sales funnel, placing a live chat window here could re-engage them. However, according to the Journal of Retailing and Consumer Services, people prefer virtual assistants who seem genuinely happy. between now and 2028.
NetBase
OCTOBER 28, 2019
When deciding what to eat for that next meal, more and more often, consumers are making an ethical choice. And it seems they’re right, as food manufacturers and retailers are faced with corresponding shifts in production and sales strategies to keep up with these ethical eaters. It’s What’s for Dinner! billion in 2013. Embrace soy.
NetBase
OCTOBER 28, 2019
When deciding what to eat for that next meal, more and more often, consumers are making an ethical choice. And it seems they’re right, as food manufacturers and retailers are faced with corresponding shifts in production and sales strategies to keep up with these ethical eaters. It’s What’s for Dinner! billion in 2013. Embrace soy.
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