Optimove

JUNE 30, 2022

Back in 2017, at a customer event, we proclaimed that in the not-so-distant future – by 2027, to be exact – customer acquisition as we know it would be vanquished, and all marketing would become relationship marketing. Brands have known for ages that some customers are more valuable than others. Welcome to 2027.?.

Marketing 52

Marketing Fashion Return on Investment ROI 52

Oracle

JANUARY 27, 2021

The ‘Shop’ tab, or a similar shopping option, is poised to make its way across many more apps throughout 2021 as social commerce becomes a new battlefield for online sellers seeking to reach a fresh customer base.

Ecommerce 102

Ecommerce Trends Retail Social Media 102

Call Experts

OCTOBER 5, 2023

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations.

Contact Center 105

Contact Center Call Center Guidelines Customer Satisfaction 105

Call Experts

APRIL 8, 2024

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations.

Contact Center 52

Contact Center Call Center Guidelines Customer Satisfaction 52

West Monroe

JANUARY 25, 2023

Find opportunities for cost-cutting Data analysis can also shed light on customer-facing processes that can be automated or streamlined using a low-touch, digital-first approach, (e.g., billion by 2027. online chat bots or streamlined movable apps.) billion in 2022 to $7.3

Analytics 52

Analytics Data Strategy Chatbots 52

Optimove

MAY 7, 2020

In 2017, I stood on stage at Optimove’s flagship customer event and forecasted that by 2027, all marketing would become relationship marketing. You can begin by segmenting your existing consumer base to create advanced lookalike audiences and to find new customers. How to Do It.

Advertising 52

Advertising Policies CRM Competitive Advantage 52

BirdEye

JULY 3, 2023

It is common for the affiliate to have a very particular or niche audience that aligns with a customer base the business would like to market to. Giving your business access to the influencer’s following introduces your brand to an extended customer base you ordinarily will not be able to tap into yourself.

Sales 98

Sales Marketing Social Media Video 98