Lithium

SEPTEMBER 5, 2023

BRAND CONFIDENCE GUIDE: Customer Advocacy Khoros surveyed 1,620 adult consumers to understand better sentiment surrounding the state of consumer confidence in brands and the factors that drive customer loyalty. Some blog areas are limited to Khoros customers only. We can't wait to see you there!

Gamification 52

Gamification Metrics Social Media Tips 52

SurveySensum

SEPTEMBER 15, 2023

10 Best B2B Service Feedback Tools: A Detailed Comparison 10 Best B2B Service Feedback Tools of 2023 SurveySensum Feedier CustomerGauge InMoment Typeform UserReport Qualaroo Retently CrowdSignal NiceReply Conclusion Let’s start with what a B2B service feedback tool means. How to choose the right B2B service feedback tool?

B2B 52

B2B Tools Feedback Comparison 52

SurveySensum

SEPTEMBER 21, 2023

Source Boost Customer Loyalty With NPS Surveys- Sign Up for Free 3. Launch Product Surveys with SurveySensum – Sign Up For Free 6. Collect Feedback: Use surveys, focus groups, or social media to gather feedback from your customers. They transform the travel experience by gamification. Here’s how you can do it?

Customer Retention 52

Customer Retention Strategy Gamification Loyalty Programs 52

SurveySparrow

JANUARY 2, 2023

This omnichannel feedback solution has come a long way from being a survey tool to a complete customer experience management platform. Survey types- Go classic, chat, NPS , 360° feedback , or offline with this tool. So, the best Drift competitors should have a bucket-load of features, too, most of which are excellent. With a 4.8/5

Multi-Channel 52

Multi-Channel Chatbots CRM Omni-Channel 52

SurveySparrow

JANUARY 2, 2023

This omnichannel feedback solution has come a long way from being a survey tool to a complete customer experience management platform. Survey types- Go classic, chat, NPS , 360° feedback , or offline with this tool. So, the best Drift competitors should have a bucket-load of features, too, most of which are excellent. With a 4.8/5

Multi-Channel 52

Multi-Channel Chatbots CRM Omni-Channel 52

SurveySensum

OCTOBER 12, 2023

InMoment is a customer feedback platform that helps you understand the voice of your customers , get actionable insights from qualitative feedback, and auto-categorize unstructured feedback from surveys, online reviews, support tickets, and more. This will help you choose the right and the best InMoment alternatives.

Comparison 52

Comparison Knowledge Base Gamification NPS 52

Playvox

MARCH 12, 2024

trillion in lost productivity, according to Gallup’s State of the Global Workplace: 2023 Report. Many of Playvox’s customers leverage tools like gamification to motivate their teams. While gamification may be one option for recognition, there are many ways to build morale and celebrate success.

Contact Center 78

Contact Center How To Call Center Gamification 78