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Key Insights to Guide your CS Strategy in 2022

Totango

In this article, we’ll examine the top three takeaways we’ve gathered over the past year that companies should take to heart going into 2022. Finally, we’ll propose how these three key insights from 2021 can be combined into a unified customer success strategy for winning results in 2022.

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The metaverse is trending. Should you care?

West Monroe

At the highest level, it's a digital construct that mimics reality, supported by a variety of hardware, software, and technology. Even Pantone referenced it when announcing 2022’s Color of the Year—marking the first time a bleeding-edge tech trend has influenced this annual design tradition. Featured Content.

Trends 52
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The metaverse is trending. Should you care?

West Monroe

At the highest level, it's a digital construct that mimics reality, supported by a variety of hardware, software, and technology. Even Pantone referenced it when announcing 2022’s Color of the Year—marking the first time a bleeding-edge tech trend has influenced this annual design tradition. Featured Content.

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Top 10 Typeform Alternatives in 2022 – A Quick Guide

SurveySensum

Poor customer support. Top 10 Typeform alternatives in 2022. #1 The automated word cloud feature tags word clouds automatically and understands the trends. You may need support for complex integrations. Integrations: Yes, it supports integrations. . Integration : Supports integration . #3 1 SurveySensum.

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Top 7 Small Business Market Research Tools for You In 2024

SurveySensum

Popular tools like Qualtrics, Medallia, etc are not suitable for the needs of small businesses as they are expensive, and have way too advanced features with extra price and also without any implementation support or CX consultation. It provides ready-made dossiers and visually engaging infographics that summarize key data points and trends.

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42 Best Customer Feedback Software for 2022

ProProfs Chat

Some may find your customer support slow, while others may find your business ideas redundant. Happy customers are the most vocal supporters of your brand. They are delighted with your customer service and share their experience with their friends and family. They tried to reach your customer support but got no response.

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What To Expect From Omnichannel Ecommerce in 2022

Magellan Solutions

You need timely and accurate inventory information for all parts of the supply chain, whether physically integrated or separate—for example, distribution centers to support stores and fulfillment centers for e-commerce. From stores, outlets, e-commerce sites, catalogs, and seasonal pop-up locations. Order Fulfillment.