2022 Company Gamification Study 
TechSee
DECEMBER 16, 2021
Going into 2022, we’ve got our eye on seven trends that are expected to help call centers deliver service excellence while still keeping a close eye on their bottom line to ensure business continuity in an unstable economic environment. What’s more, 84% of company leadership believes that AI is the key to achieving their growth objectives.
Playvox
SEPTEMBER 30, 2021
At Playvox, we believe that gamification is just using data in a useful and smart way to drive people’s behaviors for the better. You’re probably familiar with one of the most famous examples: the gamification of physical movement in Just Dance , a video game that encourages players to imitate an animated dancer on the screen.
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Playvox
APRIL 11, 2023
A 2021 Gartner study found that disengaged customer service reps create a high-effort customer service experience three times as often as engaged employees do. When agents are clear on their priorities, they become more engaged, according to the Gartner study. And happy agents tend to deliver experiences that delight your customers.
CSM Magazine
JULY 28, 2022
This includes, for example, the use of passive candidate search methods in social networks, work with virtual remote teams, use of “blind” recruiting technologies, gamification, and the use of artificial intelligence for personnel selection, etc. Digitalization of HR is ensured by the use of modern HR platforms. Time Tracker.
Playvox
MARCH 12, 2024
You could have contacted the company in a multitude of ways — chat, text, social media, or even an “old-fashioned” telephone call. No matter how you may have reached out, one thing is likely to be true — you weren’t calling to tell the company how pleased you were with the product.
2020 Research
MARCH 28, 2023
What is the role of “gamification” in qualitative and/or quantitative research in the near future? Gamification absolutely has a future role to play. What do you tell clients who need to rush a qualitative study? Sago saw a slowdown in new project inquiries starting back in Q1 of 2022.
2020 Research
MARCH 28, 2023
What is the role of “gamification” in qualitative and/or quantitative research in the near future? Gamification absolutely has a future role to play. What do you tell clients who need to rush a qualitative study? Sago saw a slowdown in new project inquiries starting back in Q1 of 2022.
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