Beyond Philosophy
MAY 3, 2018
Airlines, technology, retail (on and offline), and even hospitals have been merging over the past twenty years. Fewer choices means providers require less attention to fostering a competitive advantage by providing an excellent, customer-centered experience. 30 April 2018. < 30 April 2018. < 2 April 2018.
PeopleMetrics
FEBRUARY 12, 2018
High-end hospitality companies have owned the CX space for years because they maintain this mindset that every touch point they have with a customer has to be excellent. Here's the secret though - high-end hospitality's mindset can (and should) be applied to every industry - it's the way of the future.
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ENGAGE.cx
FEBRUARY 16, 2018
March 14, 2018 1:30pm EST. Do your best customers come and go unknowingly? Do you promote & hold events—in c-store, hospitality, casino, retail, restaurant, QSR, sports or entertainment—but are unsure who attends? Maximize the competitive advantage of your venue with on-site experience management.
North Highland
MAY 23, 2019
Electricity is the driving force behind the intricate tapestry of our lives – it ignites a powerful spark that illuminates our homes, workplaces, schools, hospitals, and smart technologies — dramatically influencing the way we live, work, play, and connect. Three Insights into Why Data Visualization is Critical to Grid Modernization.
West Monroe
JUNE 30, 2021
Patients looking to minimize their time in the hospital during the pandemic began gravitating to ASCs for elective procedures—if they chose to go through with them at all. For instance, Tenet Health acquired multiple ASCs and now has five times more ASCs than hospitals. Ambulatory surgical centers.
Verint
MARCH 7, 2018
Executives from more than two dozen leading organizations attended representing healthcare, transportation, travel and hospitality, financial services, building products, manufacturing and retail sectors. Here are some of the takeaways from the roundtable executive engagement and discussions: Automation and AI Planning Is In Process.
C Space
APRIL 18, 2019
McGrath’s books, including the bestselling, The End of Competitive Advantage, are tomes for anyone looking for gamechanging thinking on business strategy and innovation. A 2018 consumer survey by C Space found that shoppers were more likely to recommend and purchase repeatedly from brands that made them feel respected and understood.
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