Ascensos Uses Calabrio ONE To Schedule and Empower 2,500 Agents and Save 375 Hours a Week
CSM Magazine
JULY 19, 2023
Recent feedback from staff reveals how having a 12-month forward view of schedules is ‘brilliant’. Our true-cloud technology is designed to tackle the major challenges that contact centres face today including the rising demand for multi-channel service and hybrid working models.
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