Customer Interactions

JULY 18, 2012

The City of Bethlehem (PA) Communications Center isn’t your typical 9-1-1 center. Since its inception in 2009, the wireless surveillance network has been credited with solving crimes and improving response times. But there’s another twist to the story that few know.

Telecommunications 41

Telecommunications Technology Wireless Fashion 41

Qualtrics

JUNE 6, 2019

Ann Lewnes – Lewnes is the CMO of Adobe and is responsible for Adobe’s marketing and communications efforts worldwide. Brian Kenny – Kenny is the Chief Marketing and Communications Officer (CMCO) for Harvard Business School where he develops the strategy for positioning HBS as the global leader in management education.

Brands 33

Brands Leadership Consulting Travel 33

Service Untitled

SEPTEMBER 10, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Gratitude – A True Measure of Your Service Warmth Chip and John September 10, 2009 Customer Service Experience , Etiquette , Little Things, Big Differences , Specific Companies No Comments “Thank you” are the two most important words in the English language.

Measurement 41

Measurement Fashion Exercises Consulting 41

Magellan Solutions

DECEMBER 10, 2017

It is suggested blockchain may do for the $217 trillion real estate market what the Internet did for communication. Many think of blockchain as the technology, or better yet the operating system, that supports Bitcoin, the digital currency launched in 2009 that has been very much in the media in recent days as prices have run up.

Government 84

Government e-support Fashion Technology 84

C Space

JUNE 1, 2020

This year’s September issues of fashion magazines, usually published in mid-August, are likely to drop back to September this year, allowing more time for ads and samples to roll in. I genuinely believe we should hold to this schedule and I think it does feel like finally fashion is going to change its delivery schedule.

Brands 52

Brands Multi-Channel Conference Advertising 52

Kustomer

MARCH 27, 2020

Brad started his customer service career by founding eShare Communications. Today, there are multiple channels used in communicating with customers. Fast forward a little further along, I co-founded Assistly in 2009 and we’re all about SMB, SaaS services. Think about how we communicate nowadays. inaudible].

Omni-Channel 52

Omni-Channel Customer Service e-support System 52

Grade.us

JUNE 2, 2020

Alternatively, you’re actively listening to unhappy customers so you can solve their problems, improve your own business, and illuminate a channel of open communicate. No credit card required, we’ll earn your trust the old fashioned way, with results. How do reputation management software solutions help? Pros + Cons.

Software 47

Software Management Net Promoter Score Multi-Channel 47