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7 Advertising Strategies That Can Work During A Slowdown

SurveySparrow

You see, when you invest in advertising and show up in front of your customers during a crisis, they’ll remember your brand. During 2009’s recession, the tech giant didn’t stop advertising and continued innovating new products. This will create a positive, kind, empathic brand image in front of your customers.

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Getting to the “Why” of CX Design: Measuring Effort to Drive Change

Clarabridge

In September 2009, Simon Sinek stood in the middle of a stage in a cozy theater in Puget Sound, Washington and delivered one of the most iconic TED talks to date. Although customer experience (CX) was a nascent space back in 2009, it is easy to extend his argument to the customer experience space today.

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CES 2020 and What the Future Holds for Us

LiveChat

The biggest brands across consumer electronics took to the stages with their latest gadgets. Remember the 2009 blockbuster hit Avatar? CES participants witnessed, during the product demo, a man named Ben lifting an airplane tire and putting it on an axle as if it was your regular car tire. It’s no different this year.

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Reputational Risk Explained: Effective Strategies to Build Trust and Credibility

BirdEye

Your brand reputation management should be your #1 marketing priority. This constant threat to your brand’s name is known as reputational risk. Reputational risk is potential damage to an organization’s image caused by negative publicity, scandals, or crises that can impact revenue, brand value, and stakeholder loyalty.

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CES 2020 and What the Future Holds for Us

LiveChat

The biggest brands across consumer electronics took to the stages with their latest gadgets. Remember the 2009 blockbuster hit Avatar? CES participants witnessed, during the product demo, a man named Ben lifting an airplane tire and putting it on an axle as if it was your regular car tire. It’s no different this year.

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How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips

Comm100

Today’s customers look for fast, convenient, and personalized support that allows them to connect with brands how, where, and when they want. Whether it’s with live chat, SMS, social media, or email, customers can reach out and receive the same great experience. . Social media . Learn more. Improve AX .

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Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

His interactions provide real-world experiences to give frontline workers so they can manage customers and develop meaningful relationships and brand loyalty with them. Through her social media interactions, Johnson encourages her followers to think creatively to come up with better ideas – an important skill for customer support teams.