Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide
Lumoa
APRIL 28, 2024
Medallia expanded its capabilities with its acquisition of Mindful , the global leader in contact center callback technology in 2022. Qualtrics launched their generative AI XM/os2 in 2023 and announced that they are investing $500 million in AI innovation over the next four years.
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