the-importance-of-customer-service-in-the-igaming-industry 
CSM Magazine
JANUARY 24, 2024
No matter what business you have, you’re going to need some form of customer service. It’s the only way to ensure that your customers are getting the assistance they need. This is particularly true when we think about the iGaming industry. Why customer service is necessary 1.
CSM Magazine
APRIL 16, 2024
Customer service can go a very long way for a lot of businesses. It can often be the difference between getting someone to either purchase a service or product or return when they need more of it, or potentially costing the business the profit that could potentially be made.
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Optimove
MARCH 14, 2023
Welcome to this three-part mini-series, where we discuss the importance of enhancing your in-platform player experience. The bottom line was that there are solutions to iGaming operators’ challenges in web personalization. So, let’s get started. So how is it done, you ask? Add search to the experience.
CSM Magazine
APRIL 15, 2024
It’s designed to empower you with the knowledge and strategies to enhance domain authority, escalate search visibility, captivate potential customers, spur revenue growth, and more. Are you on the journey of building a startup and in dire need of SEO strategies that promise growth? ” The unequivocal answer is YES.
CSM Magazine
JULY 9, 2021
Excellent customer service is one of the most fundamental aspects of any business that interacts with the public. Many managers get sucked into thinking that improving customer service skills is an expensive endeavor. This article is going to explore five ways of doing this. Hold ‘team-bonding’ events.
Optimove
NOVEMBER 18, 2021
And while, as we mentioned a few weeks ago – many marketers like to talk about how important Retention, Customer Data Platforms, and Actionable Data are – when push comes to shove, most will revert to old-fashioned, perhaps even outdated, tactics. Incumbent” retailers named it just 4th. The Data Couldn’t Be Clearer.
CSM Magazine
DECEMBER 16, 2020
If an online casino operator is asked to outline the part of the brand’s services that matter the most, it is a no-brainer that their answer will be their customer support arm. This view is a lot more from a customer’s viewpoint. Due to this, customers must be made aware of the issue on the ground. Their Importance.
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