Sun.Jan 30, 2022

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Customer Experience Teams & Sales Associates: Remove Their Obstacles! #CX

Kate Nasser

Remove these obstacles of customer experience teams & sales associates & increase sales & loyalty. by Kate Nasser, The People Skills Coach™. The post Customer Experience Teams & Sales Associates: Remove Their Obstacles! #CX appeared first on KateNasser.com.

Sales 108
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Transform Your Healthcare Organization with a Healthcare Survey

Zonka Feedback

Understanding your target audience is one of the main determiners of your corporate values and even your corporate performance. In healthcare, things are a bit different. Namely, information that your team has available ensures that you can provide optimal healthcare to your patients. Having the right feedback ensures that you don’t mistake the errors from the past (or at least that they’re less likely).

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50 Consumer Behavior Survey Questions (Free Template + Examples)

SurveySparrow

Why are consumer behavior survey questions important? By studying who their consumers are, and the factors that influence consumer behavior, marketers can present their products and services in a way that grabs their attention and gives the most value. By analyzing consumer behavior, businesses understand: What people think about the product alternatives/competitors.

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Quantitative Data: Types, Analysis & Examples

ProProfs Chat

‘ Quantitative data ’ can be understood as something that can be counted and measured. It is a simple concept that offers insight into the number of required variables. As a business, you have been using qualitative data for different purposes. Think of the time when you wished to know how many repeat customers you have or what percentage of customers buy items with a value exceeding $1000. .

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Reimagine Your Communications With A Unified Platform

Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

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Choosing your Customer Health Score model

inSided

Welcome to another week of Burn the Churn ! This week, we continue to build the foundation by looking into what you should factor in when choosing your health score model. Let’s go! ?? (Not signed up for the challenge yet? Join here.

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Episode #6 – The Problem With Yelling At Work

Russel Lolacher

In episode six of Relationships at Work, host Russel Lolacher discusses the impacts and problems with yelling at work. We all get a little frustrated at others at work. Could be about them, more likely it’s about us. That’s ok. It happens. BUT how we react to that frustration is a whole other thing. And yelling at others, is never OK. For this show, Russel cites interviews with Stanford University professor and author of THE A **E SURVIVAL GUIDE Bob Sutton, shares real world stories from his own

Culture 52
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Knowledge Management Portal: All You Need to Know in 2022

Knowmax

The post Knowledge Management Portal: All You Need to Know in 2022 appeared first on Knowmax.

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Set the Table for These Multi-Course Concept Tests

dscout People Nerds

Combine dscout tools for a smooth broad-then-deep evaluative research design.

Course 52
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Is Outsourcing Your Customer Experience a Brilliant Idea or Just a Wrong Notion?

SmartKarrot

There are times when the top bosses decide to outsource their customer experience management. It can be due to a lack of funds or resources. But the real question is whether organizations should tickle around with their customer experience management by putting its reins in a third party’s hand? . There is always an inherent risk involved, specifically when your customer service aspect is not well-oiled.

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Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals

Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!