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The Benefits of Post-Purchase Support in Ecommerce

CSM Magazine

Post-purchase support is an integral feature of digital marketing which all e-commerce stores should consider. Integral part of e-commerce When purchasing something online, help should be available if needed. However, not all businesses provide the same level of after sales support. So, how does it work?

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Mobile App for eCommerce Store — Even More Customers, Sales, and Profits

CSM Magazine

In 2019, it is important for your eCommerce store to have a mobile app for iOS and Android. Through messages, the shop talks about promotions, sales or new products and can even communicate with a specific user or their group. Push notifications are much more effective than e-mail or text messaging. Increase sales.

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6 Ways You Can Attract New Customers to Your eCommerce Business

CSM Magazine

While it pays off to concentrate on keeping your existing customers and boost brand loyalty, gaining new ones is the key to growing your eCommerce business. But how do you find fresh customers for your e-store? Product descriptions and images are the core of every eCommerce website. Increase Your Visibility in SERPs.

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Payment Gateway Services – the Hidden Gem

CSM Magazine

Can you support multiple Alternative Payment Methods (APMs)? The Wine Society has benefited from implementing Encoded’s Gateway solution to support its contact centre. This gives members a choice of ways to purchase and pay with all transaction information shared securely between different sales channels.

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How are retailers working to improve customer experience?

Eptica

Fierce competition, exacerbated by the rise of ecommerce, means it is increasingly important for retail companies to differentiate themselves. While customers may find it more convenient to pick up deliveries in-store, for retailers there is the potential to generate further sales when the customer sees what else is on offer on store.

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Verint Research Reveals What Really Matters to Consumers in their Physical and Digital Shopping Experiences

CSM Magazine

The role and relevance of physical brick and mortar locations has been debated ever since the advent of ecommerce. As a result, if retailers want to engage and connect on their needs, it is critical that they provide a wide range of support for rich and rewarding digital experiences. Generational Differences in Shopping Preferences.

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Brand Move Roundup – June 8, 2020

C Space

The company is also committing $40 million over four years to support black communities, he said, which will be spearheaded by Craig Williams, the president of the Jordan brand. Chewy , an online company for pet products, has jumped about 75% this year, while US shares for Chinese e-commerce giant JD.com have rallied about 60%.

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