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Maximize VoC ROI and Improve Profitability in Retail Infographic

Confirmit

If you want to secure a significant return on investment from your VoC program, you need to tailor it to your business. Confirmit has helped businesses like yours achieve more than 300% ROI from their VoC program. Check out this infographic to learn how you can tailor your Voice of the Customer to your unique business needs.

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The Value of Chat: The Preferred Channel by Customers, Exceptional ROI for Companies

GlowTouch

The Preferred Channel by Customers, Exceptional ROI for Companies. We wanted to provide a simple approach that explains the value of chat to customers and companies. Clearly, chat is the preferred channel for customers, because it’s quick and easy. The Best Channel for Customers. Outstanding ROI for Companies.

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Customize Your Customer Experience For Each Generation

Storyminers

If the majority of your customers are baby boomers or Gen Zers, then marketing is a simple matter of reaching that generation where they spend the most time and in a way that speaks to them. How do you customize your customer experience to appeal to various age groups while remaining relevant to all of them? Vary Your Content.

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How to Customize Your in-Store/Online Customer Experience to Appeal to Different Generations

Storyminers

If the majority of your customers are baby boomers or Gen Zers, then marketing is a simple matter of reaching that generation where they spend the most time and in a way that speaks to them. Here are nine ways to customize your in-store and online experience to reach multiple generations: 1. Send Targeted Emails. Engage Generations.

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Power up your digital marketing: The game-changing guide

BirdEye

Digital marketing is a powerful way to connect with your customers and grow sales. From the exciting growth of social media to the importance of data analytics and artificial intelligence (AI), today’s digital landscape presents an abundance of opportunities for marketers to connect with customers like never before.

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The 5 Habits of Highly Successful CX Professionals

Confirmit

This clear and concise infographic is based on one of the most comprehensive global surveys of over 700 CX practitioners worldwide and was carried out by Confirmit in partnership with Engage Business Media. Even among Leaders, less than half of our audience feel they can confidently point to Return on Investment (ROI) figures.

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Social media optimization: Skyrocket your brand’s success

BirdEye

In this article, we’ll explore how social media optimization can help you reach more potential customers, attract more leads, and boost your digital marketing efforts. By optimizing your social media sites, content, and campaigns, you can reach more potential customers, attract more leads, and build better relationships with them.