How a Global Grocer Turns CX Feedback Into Realized Customer Spend Targets
InMoment XI
JULY 14, 2022
Along with the rest of the world, the retailer hadn’t experienced a disruptor of this magnitude, which left most scrambling to understand how to best serve their guests and help them feel safe while keeping store doors open. They analyzed key business metrics related to location eciency, staff measures, and stock availability.
Let's personalize your content