How to Re-energize Your VoC Program
Lumoa
FEBRUARY 21, 2023
In our last webinar, Lumoa CEO Carlos del Corral sat down with Mark Barrett and Sian Kerr from Watermelon Research to discuss just that. It looks at how feedback from the programs is being used to shape, inform, and create initiatives that are then applied to transform customer service. Here are some key insights.
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