How To Preserve Your Contact Center QM Budget
Playvox
FEBRUARY 13, 2023
With corporate budgets tightening, contact center leaders might be tempted to cut into your quality management funding. A 2021 Qualtrics study spanning 17 industries found that, on average, organizations risk losing 9.5% A 2021 Qualtrics study spanning 17 industries found that, on average, organizations risk losing 9.5%
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