Brands Online Experience Retail Tips 
Experience Investigators by 360Connext
OCTOBER 24, 2014
Think of what even your satisfied customers might exclaim while interacting with your brand. Adding this red tip makes it easy to tell, and take good aim! This LensCrafters location found a clever way to make them easy to find by adding their branding to something functional. Here are some examples: I’m blind as a bat!
Qualtrics
NOVEMBER 20, 2020
Brands will have to adapt to a very different Black Friday this year, with safety a key priority. In fact, for some brands, ‘Black Friday’ has already begun. In fact, for some brands, ‘Black Friday’ has already begun. Supporting employee safety in retail stores. This year is different. Two weeks early.
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ShepHyken
NOVEMBER 8, 2021
100 Totally Wacky & Weird Questions People Ask Retailers That Catch Them Off Guard—And Probably Make You Giggle, Too! Here are 100 of the strangest things retailers have been asked by customers. G2) Effective customer conversations help meet customer expectations while building trust and loyalty toward your brand and products.
Second to None
JULY 6, 2021
Now that curbside pickup has become one of the top expectations for today’s grocery consumers , grocery retailers must stay on the pulse of their curbside experience to deliver the best curbside pickup service and set their brand apart. . So, what do customers want in a grocery store? Everything. Keep your focus on convenience
Maru Group
JUNE 2, 2022
Based on this experience, Olga’s enthusiasm for the purchase was unsurprisingly diminished. While the retailer was working to make the customer journey a “total experience” they only managed a frustrating and inconsistent one at this point. It’s not enough to offer online ordering. The brand failed to adapt and innovate.
Experience Investigators by 360Connext
SEPTEMBER 18, 2014
It’s not uncommon to spot shoppers scanning bar codes in stores to see if there is a less expensive price via online stores. How many retailers are training employees to feel empowered when this happens? Instead, many retail workers view the web and mobile devices as competition. We are at the TIP of the iceberg here.
CSM Magazine
JUNE 14, 2023
In the exciting world of outdoor equipment retail, providing top-notch customer service is more crucial than ever. You can stand out from the rest by offering an exceptional shopping experience that goes above and beyond your customers’ expectations. Start by creating a welcoming and clutter-free retail store environment.
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