3 Tips to Bridge the Gap Between Your CX Team & C-Suite
InMoment XI
FEBRUARY 24, 2022
To help your brand along, here are three essential tips to close the gap between the C-Suite and CX teams. Tip #1: Break Down Metrics. Metrics are core to any CX program—whether it’s NPS , CSAT , CES , etc. And eventually, how those metrics directly inform the important touchpoints in that journey.
Let's personalize your content