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SmartMessage Blog
JUNE 6, 2023
Marketing communication uses a variety of tools and channels such as advertising, public relations, sales promotions, direct marketing, personal selling, and digital marketing. These fields are used to convey the value, benefits, quality, and unique features of the products or services to the target audience.
SmartMessage Blog
JUNE 1, 2023
Marketing communication uses a variety of tools and channels such as advertising, public relations, sales promotions, direct marketing, personal selling, and digital marketing. These fields are used to convey the value, benefits, quality, and unique features of the products or services to the target audience.
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CSM Magazine
MAY 16, 2023
When selecting a contact center to assist your company, you want more than outsourced services. They not only answer calls and questions, but engage your customers in friendly conversation, enthusiastically representing your brand values. The retailer partnered with a contact center that fully embraces the Brand Camp approach.
CSM Magazine
JUNE 24, 2021
Synergy delivers advanced customer experience solutions through its 700 seat contact centre based in South Africa, solving the challenges of culture-fit, affordability and performance for a global market including brands such as Octopus energy, The White Company, Ovo Energy and 02.
CSM Magazine
NOVEMBER 6, 2020
The best way to make sure your message is clear and concise is to define your brand values. You can do this by answering the following questions: What makes your company so different and better than your competitors? What are your company’s greatest strengths and how do you plan to apply them?
Middlesex Consulting
DECEMBER 27, 2015
Generally engineering companies have large groups of technical specialists who are good at delivering ‘answers’ to customer problems or commercial people who are good at looking after the needs of the customer and building relationships. THERE IS A POWERFUL LINK BETWEEN LEADERSHIP, BRANDS, PEOPLE AND STRATEGY.
SmartKarrot
APRIL 7, 2022
Top companies like SpaceX, Google, Ford, and thousands have failed only to succeed later. The reasons could be many bad product-market fit , losses in sales, competitor pricing, brand value, or lack of customer service success. To manage a brand is tough, but to revive a failed brand is even tougher.
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