SmartMessage Blog
JUNE 6, 2023
Marketing communication uses a variety of tools and channels such as advertising, public relations, sales promotions, direct marketing, personal selling, and digital marketing. These fields are used to convey the value, benefits, quality, and unique features of the products or services to the target audience.
SmartMessage Blog
JUNE 1, 2023
Marketing communication uses a variety of tools and channels such as advertising, public relations, sales promotions, direct marketing, personal selling, and digital marketing. These fields are used to convey the value, benefits, quality, and unique features of the products or services to the target audience.
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CSM Magazine
JANUARY 17, 2024
It has become an integral part of business communication both internally and externally in fields as diverse as interviewing, on-boarding and training new recruits, security, marketing and sales, customer support and relationship management, managing work-flows, and organizing pan-organization events across geographies and time zones.
CSM Magazine
MAY 16, 2023
They not only answer calls and questions, but engage your customers in friendly conversation, enthusiastically representing your brand values. It’s not only possible, but necessary in a market where customer experience often outweighs price and quality as determining factors in brand loyalty.
CSM Magazine
JUNE 24, 2021
As well as a business offering to take brands from service to success through proactive customer service which can reduce overheads, increase profitability and build brand value. Providing one customer service gateway that reduces the cost to serve drives trust and sales whilst increasing word of mouth.
SmartKarrot
APRIL 7, 2022
The reasons could be many bad product-market fit , losses in sales, competitor pricing, brand value, or lack of customer service success. To manage a brand is tough, but to revive a failed brand is even tougher. The name of a product is a huge part of its brand value. Change the name.
CSM Magazine
FEBRUARY 7, 2023
Build a Team of Brand Guardians Competition is fiercer than ever and contact centres need to engage more closely with customers. This is the best way to influence brand perception, win sales, and build longer-term loyalty. Stay true to your brand values. Inspire and motivate team members through gamification.
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