Currency Alliance

JUNE 21, 2018

In brief: what we’d fully expected (and set out in our ‘ Top Loyalty Trends ’ blog several months ago) was large scale proliferation and diversification of loyalty marketing, as brands beyond established loyalty sectors discovered how better customer experience could deliver bigger ROI. Gamification, for instance.

Loyalty 45

Loyalty Multi-Channel Gamification Loyalty Programs 45

Optimove

JULY 7, 2022

We’ll also touch on ways to maximize your marketing activities by using mobile and email channels. Here is an old blog we wrote on the subject. We’ll look into the numbers, show you the expected behavior of players from various countries, and more. Our first tip? Why should you listen to us though? Example of big event calendar.

Tips 52

Tips Marketing Sports Gamification 52

Clicktools

JANUARY 6, 2017

To reach them, leverage text, mobile, and social channels. Twitter, Facebook, Instagram and other online channels are your first line of defense in working with customers in need. The bad news is that if you don’t properly staff and monitor these channels, they’ll share their bad experience with the world.

Tips 58

Tips Customer Journeys Multi-Channel Gamification 58

SurveySensum

NOVEMBER 10, 2023

Well, with this blog we will list out the top 9 website feedback tools that you choose to effectively analyze your user behavior and enhance your website user experience. Best Features It enables users to create and deploy different survey types on different channels or devices. What are the best tools out there?

User Experience 52

User Experience Tools Feedback Analysis 52

West Monroe

MAY 11, 2018

Areas where bots can be especially effective include onboarding, transactions, task completion aid, quick queries, brand promotion, gamification, frequent customer inquiries, and market research. Having a multi-channel chatbot that’s effective really requires redesigning the conversation flow and structure to adapt appropriately.

Chatbots 49

Chatbots Multi-Channel Gamification Technology 49

Playvox

MARCH 21, 2024

In a recent Harvard Business Review blog, results from a survey of 2,479 people were asked, “What has helped your career more, positive or negative feedback?” One fun way to provide recognition is via a gamification solution. Research supports this statement.

Strategy 90

Strategy Contact Center Multi-Channel Social Media 90

ChurnZero

JULY 12, 2019

This is a guest blog post by Andy Mura, the Head of Marketing at Userlane. These four channels MUST outperform other sources of MRR. Two important components in gamification are surprise and delight. Multi-Channel Communication. When you think of the reasons why churn happens , what immediately comes to mind?

Customer Success 75

Customer Success Customer Experience How To Roadmap 75

Optimove

JULY 7, 2022

We’ll also touch on ways to maximize your marketing activities by using mobile and email channels. Here is an old blog we wrote on the subject. We’ll look into the numbers, show you the expected behavior of players from various countries, and more. Our first tip? Why should you listen to us though? Example of big event calendar.

Tips 10

Tips Marketing Sports Gamification 10

SurveySensum

JULY 14, 2020

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

SurveySparrow

OCTOBER 18, 2022

In this blog post, we will explore 10 Zoho Desk alternatives that have similar or better features. . A Swiss Army knife among help desk software, Zoho Desk offers a vast array of tools for the whole company – including: Multi-brand self-service portals/ help centers. These alternatives are: . SurveySparrow. Zendesk Support Suite.

Software 52

Software Self Service Customer Service Knowledge Base 52

CSM Magazine

FEBRUARY 17, 2021

In the first of a new series of blogs, he shares three top tips for empowering employees using the latest cloud-based innovations in Workforce Engagement Management (WEM). Magnus Geverts at Calabrio encourages organisations to re-think their cloud contact centre strategy.

Omni-Channel 52

Omni-Channel Self Service Gamification Multi-Channel 52

ProProfs Chat

AUGUST 6, 2021

Whether you are an entrepreneur looking to get super-productive teams or an HR professional striving to retain your valuable employees, this blog is for you. In addition, you can even access your industry-specific blogs, news, webinars, etc. Collect feedback via multiple channels like SMS, email, website, mobile, and more.

Employee Engagement 98

Employee Engagement Software Tools Engagement 98

Currency Alliance

FEBRUARY 10, 2021

If you want to dig deeper into loyalty mechanics, you can read more about where loyalty is headed in our blog on the characteristics of a winning loyalty program in 2025. The points can help cover up some inconsistencies, add gamification dynamics to the relationship, and help in keeping score.

Loyalty Programs 52

Loyalty Programs Loyalty How To Touchpoint 52

Currency Alliance

APRIL 10, 2021

The points can help cover up some inconsistencies, add gamification dynamics to the relationship, and help in keeping score. While multi-brand collaboration is starting to increase rapidly, the greatest constraint in giving customers more freedom and choice with loyalty currencies is often your brand’s ego.

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52