Guest blog: The Ultimate Guide to Launching and Branding a Successful Customer Experience Program
Comm100
JUNE 15, 2022
Below is our 4-step plan to launch and brand a customer experience program. Gathering feedback, data, and metrics is all well and good, but it will count for nothing if there is no one pushing the business to make the needed changes. This data can then be cross-checked with user activity metrics. Push for change actively.
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