Top 5 Customer Experience Predictions For 2021
Kustomer
NOVEMBER 4, 2020
Improved CX With AI. The words “artificial intelligence” (AI) conjure images of Arnold Schwarzenegger in his iconic Terminator role, or epic Hollywood showdowns between man and antagonistic machine. It’s no secret that AI is transforming the way businesses interact with their customers. Brands must stay on top of CX trends.
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