Customer Enthusiast

MARCH 26, 2024

Today’s blog post is a part of a series of posts that I will be sharing over the next couple of weeks related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024. I learned the difference between return on investment (ROI) and return on experience (ROE).

Return on Investment 62

Return on Investment ROI Conference Measurement 62

SurveySensum

FEBRUARY 14, 2024

But before we jump into our top 10 picks for 2024, let’s take a moment to understand what employee feedback really is. It provides solutions for measuring and enhancing employee engagement, satisfaction, and organizational culture. You’re looking for the best employee experience tools to gather this priceless feedback.

Tools 52

Tools Feedback Analysis Survey 52

West Monroe

DECEMBER 20, 2022

We believe that aligning the digital journey with the sustainability journey can advance both goals and drive greater overall return on investments. Data: To manage change and demonstrate progress, you must be able to measure the impact of your efforts. This is where being digital comes in.

Metrics 52

Metrics Roadmap Leadership Analytics 52

West Monroe

DECEMBER 20, 2022

We believe that aligning the digital journey with the sustainability journey can advance both goals and drive greater overall return on investments. Data: To manage change and demonstrate progress, you must be able to measure the impact of your efforts. Focus beyond the four walls of manufacturing.

Metrics 52

Metrics Roadmap Leadership Analytics 52

SurveySparrow

MARCH 9, 2024

9 Best Voice of Customer (VoC) Tools in 2024 We have reviewed each tool of their features, pricing, and more, and have considered those tools that are VoC-focused and those that offer VoC tools. Enterprise-grade security measures to safeguard collected data. How to choose the right VoC tool? So, let’s begin.

Tools 52

Tools Voice of Customer Touchpoint Social Media 52

Grade.us

AUGUST 5, 2021

Business travel isn’t expected to return to pre-pandemic levels until 2024. You can measure the impact each site will have on your business. You have the tools and resources you need to measure and compare performance. More supply but less demand. You know which sites consumers visit. Hotel Review Sites.

Hotels 49

Hotels Travel Hospitality Consumers 49

Retently

MARCH 26, 2024

It provides an intuitive, user-friendly interface and efficient data management features, making it a leading option in customer satisfaction measurement. Consider not only the upfront costs but also the potential return on investment. Such measures ensure your data collection process and uphold the rights of survey respondents.

Survey 78

Survey Multi-Channel Effort Score Analysis 78