InMoment XI

FEBRUARY 7, 2024

The coming year is no exception, as consumers across the globe plan to make travel a priority, despite ongoing economic uncertainty. According to a recent report, 81% of consumers plan to travel the same amount or more in 2024, compared to 2023. Instead, 71% of consumers expect personalization from the businesses they choose.

Hotels 260

Hotels Guest Experience Travel Chatbots 260

Currency Alliance

DECEMBER 4, 2023

Loyalty trends, as we’ve said in our previous years’ trends articles, are interesting to think about – but they are not necessarily reflective of what your own brand should be focusing on in the next year. The article covers the various brands which have joined the Scene+ loyalty coalition.

Loyalty 59

Loyalty Trends Data Marketing 59

SurveySparrow

FEBRUARY 22, 2024

It can be through surveys, reviews, or direct support interactions. Signup for Free 14-Day Free Trial • No Credit Card Required • No Strings Attached Best Customer Retention Software to Try in 2024 There are different types of tools that help a business in retaining customers. Do you want to repeat a certain survey?

Customer Retention 52

Customer Retention Software Gamification e-support 52

BirdEye

NOVEMBER 29, 2023

Offer incentives and loyalty programs Ashley HomeStore implements a successful loyalty program. This program not only offers exclusive discounts, early access to sales, and rewards for repeat customers but also catalyzes fostering loyalty and boosting customer retention.

Trends 59

Trends Tips Tools Marketing 59

TechSee

JULY 23, 2019

According to a 2018 Retail Survey by Accelerated Concepts , 81% of retailers experience downtime at least once per year. A single POS terminal can manage functions including sales transactions, returns, inventory management, data analysis, CRM and loyalty programs, driving increased adoption of these devices across a wide range of industries.

System 129

System Retail Software Sales 129

Retently

JANUARY 25, 2023

Given the growing concerns of online shoppers a bout protecting their personal data and 56 % of consumers wanting more control over it, big tech companies were determined to act. in April 2021, the heavily marketed update was supposed to give Apple consumers more control over their data. But what did it mean for ecommerce?

Ecommerce 31

Ecommerce Loyalty Programs Advertising Loyalty 31

SurveySparrow

JANUARY 7, 2021

According to Salesforce, 80% of consumers said, the experience is as important as products. . Businesses hardly invested in customer feedback software, chatbots, or survey tools before the pandemic. In the future, approximately 30% of consumers are planning to shop more on online platforms. billion by 2024.

Customer Engagement 52

Customer Engagement Engagement Chatbots Effort Score 52