Uniphore & Jacada Help You Innovate Your CX
Uniphore
JULY 30, 2021
Almost everyone recognizes the importance of customer experience, but even in 2021, effortless customer experience remains an illusive goal, as only 12% of businesses score highly on the NPS scale. 2020 Global Customer Experience Benchmark. Measure the Impact on KPIs in Real-time. Overall, only 12.1%
Let's personalize your content