Strativity
JULY 18, 2014
. . July 2014 News . . Taylor has some great insights into how to stay relevant with your fans…and customers. Orlando, FL October 21-23, 2014. Find out where your company lands on our CEM Maturity Model. Webcast. . Accelerate Cultural Transformation. Because nobody likes change. . Read more. . Read more. .
Strativity
JUNE 10, 2014
Date: June 17, 2014 Time: 3pm – 4pm EDT . How to design and deploy cultural transformation – in less than a year! Click here to enter to win a free Strativity CEM workshop for up to 40 people. The winner will be announced by mid June 2014. . The post News and Updates – June 2014 appeared first on Strativity.
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CSM Magazine
SEPTEMBER 27, 2016
CX network in partnership with Telecoms IQ are extremely excited to announce that the agenda for CEM in Telecoms Global Summit 2017 is now available to download! Download the agenda to view more details on how: Liberty Global have been transforming the organisation since 2014 with a cross-border Voice of the Customer program.
Strativity
SEPTEMBER 15, 2014
. . . September 2014 News & Insights. . . CEM Certification – October 21 – 23, 2014. . . Strativity would like to cordially invite you to attend our Customer Experience Management (CEM) Certification program. . Tomorrow: September 16, 2014. October 21 – 23, 2014 . London, UK .
Maru/HUB
JANUARY 17, 2018
MarketsandMarkets forecast the global customer experience management (CEM) market to grow from $3.77 billion in 2014 to $8.39 The problem CX managers face is how to demonstrate ROI. Over time they have invested heavily in their CX programmes with 58% of businesses aiming to be CX leaders within three years. million to $4,054.9
CX Journey
DECEMBER 26, 2014
It appeared on their blog on July 17, 2014. Ultimately, we listen to customers in order to improve the customer experience, and this really means changing how we currently do things. As you start to think about the strategies and steps involved in CEM, you realize that it is a change management process in and of itself.
Beyond Philosophy
SEPTEMBER 19, 2014
How to Get People to Do What You Want.” www.psychology.today.com 1 August 2014. 10 August 2014. link] The post 4 Ways to Get Customers to do What You Want appeared first on Beyond Philosophy | Customer Experience Consultancy | CEM Consultants. Blogs Expert''s Insights'
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