Clarabridge
MARCH 2, 2017
If you do want to put customers first, you need to think like your customers. Do you understand how your customers measure you? For example, French hotel group Accor have a ‘thank you score’, the number of social media complaints that are resolved to a point where the customer concludes with a closing expression of gratitude.
Verint
APRIL 3, 2018
Dallas is home to six professional sports teams, over 30,000 hotel rooms, and The Trinity River Corridor Project, which when completed is slated to be over ten times the size of New York's Central Park. In 2009, for example, a bronze statue of civil rights pioneer Rosa Parks was unveiled at the Rosa Parks Plaza, located in downtown Dallas.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Clarabridge
MARCH 2, 2017
If you do want to put customers first, you need to think like your customers. Do you understand how your customers measure you? For example, French hotel group Accor have a ‘thank you score’, the number of social media complaints that are resolved to a point where the customer concludes with a closing expression of gratitude.
Chattermill
SEPTEMBER 11, 2019
Shedding light on how Netflix ensure that customer experience is at the heart of their business and decision making. Netflix is customer obsessed. Netflix is obsessive in its pursuit of customer satisfaction. They’re shaking up the entertainment industry and offer a blueprint for delighting customers.
Service Untitled
DECEMBER 12, 2011
For large United States airports, Detroit Metropolitan scored the best with such amenities as an arbored concourse, people movers, sculptures, an on-site Hyatt Hotel and purple lit tunnels to connect terminals. He also reminded me of a post he wrote about the Charlotte airport in 2009. Airlines snow storm or snow job?
transcosmos Information Systems
NOVEMBER 6, 2018
But perhaps, there’s one factor that is more important and has contributed most to the success of Apple and Amazon—both understand and take into consideration the needs of their customers first. Also: 4 Customer-Oriented CEOs and What We Can Learn from Them. Apple: Tech Meets 5-Star Hotel Service.
Service Untitled
APRIL 28, 2009
Service Untitled The blog about customer service and the customer service experience. If you wanted to get really involved, you could offer to fly the volunteers to wherever your office is and put them up in a local hotel for a night or two as well. Write them thank you letters.
Expert insights. Personalized for you.
49 
Let's personalize your content