Circular Edge

FEBRUARY 7, 2023

Goldberg’s advice is based on experience weathering past downturns, like the Dot Com crash and the 2008 Great Recession. In response to the 2008 financial crisis, NetSuite redirected its focus towards existing customers, a decision Goldberg credits with helping the company not only survive the downturn, but thrive afterwards.

Management 52

Management Software Competitive Advantage Financial 52

Customers Rock!

APRIL 14, 2010

In 2008 Bain & Company found that while 80 percent of companies believe they deliver a superior experience to their customers, only 8 percent of those companies’ customers report having such an experience. No matter how well you understand these concepts, you can’t make them work to your advantage without the help of technology.

Social Media 154

Social Media Case Study Financial Banking 154

Magellan Solutions

JANUARY 13, 2021

The legal industry now functions more as a consumer-based system. Since 2008, both corporate and private law firms have been quick to adopt outsourcing. That is why information security management systems or ISMS must be in place. Then, improve the information security management system within the context of the organization.

e-support 52

e-support Data Competitive Advantage System 52

Magellan Solutions

JANUARY 13, 2021

The legal industry now functions more as a consumer-based system. Since 2008, both corporate and private law firms have been quick to adopt outsourcing. That is why information security management systems or ISMS must be in place. Then, improve the information security management system within the context of the organization.

e-support 52

e-support Data Competitive Advantage System 52

Magellan Solutions

JULY 11, 2022

During the 2008 Global Recession, Cisco managed to stay afloat during the economic downturn turmoil by downsizing through outsourcing. . A key to their success was outsourcing– it made the company’s agility increased and they were able to focus on boosting their competitive advantage in the marketplace. Beat the competition.

Strategy 40

Strategy Financial Competitive Advantage Resources 40

Storyminers

JULY 6, 2020

He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage. He spent much of his career as a tech executive on Wall Street, building predictive platforms to power large-scale trading systems.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage. He spent much of his career as a tech executive on Wall Street, building predictive platforms to power large-scale trading systems.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130