Omnichannel Solutions Offer 30% Reduction of Call Abandonment for Carlson Rezidor
NICE inContact
JUNE 27, 2017
When it comes to competitive industries, few rank higher than hospitality. We differentiate ourselves in the highly competitive hospitality sector by how we handle our guests,” explained John Zurn, Senior Director of Reservations and Customer Care. “We Hear more of Carlson’s story in their own words in this quick 2-minute video.
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