Kate Nasser
OCTOBER 4, 2020
National Customer Service Week: Power up people skills civility & empathy for excellence. Kate Nasser The People Skills Coach™, Author, Leading Morale. The post People Skills Civility & Empathy – Power Up This Duo | #CustServ #Leadership appeared first on KateNasser.com.
ProProfs Chat
OCTOBER 4, 2020
Do you know what is keeping so many entrepreneurs awake at night? . The need to get a better understanding of what their customers think of their brand. . As a result, it’s not surprising to see businesses chase customer feedback through interviews, surveys, questionnaires, and more. However, there is a problem. Even some expert marketers make the grave mistake of considering surveys and questionnaires as the same and often use them interchangeably.
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Kate Nasser
OCTOBER 4, 2020
National Customer Service Week: Power up people skills civility & empathy for excellence. Kate Nasser The People Skills Coach™, Author, Leading Morale. The post People Skills Civility & Empathy – Power Up This Duo | #CustServ #Leadership appeared first on KateNasser.com.
Magellan Solutions
OCTOBER 4, 2020
The abundance of call center companies is a good thing, as it gives business owners looking to work with these companies plenty of options to choose from. However, it also poses a challenge. Sifting through hundreds of results after a quick online search may only leave you feeling more confused about choosing a service provider. And we have to be realistic about it.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
MyCustomer
OCTOBER 4, 2020
How to get C-level buy-in for CX improvement initiatives? How to ensure consistency of our approach to CX across departments? How to make.H 14th Oct 2020. By Ivaylo Yorgov Managing Director.
SurveySparrow
OCTOBER 4, 2020
While remote work has been synonymous with Covid-19, that is not the case. Remote work was slowly gaining acceptance much before that, thanks to the gig economy and the fact that it allowed for a lot of flexibility. There has been a lot of research too, which validates the claim that occasional remote work is great for the mental health of employees.
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