5 Top Customer Service Articles For the Week of January 2, 2017
ShepHyken
JANUARY 2, 2017
When you checked in, did you use a self-service option—like the airline’s website, app, or airport kiosk—to check your bags, choose your seat, and print out your boarding pass? If you’re like most people, you used the self-service option. My Comment: This article had me a the title: “Kick Ass Customer Service.”
Let's personalize your content