ChurnZero

APRIL 8, 2020

Of course, making sure that your customer is at the heart of everything you do in SaaS is much easier said than done. Engage customers with rewards, badges, and gamification features. Once you have this ingrained in your company culture, you are already on your way to creating customer advocates.

Customer Journeys 81

Customer Journeys Roadmap Gamification Course 81

SurveySensum

FEBRUARY 22, 2024

Employee experience strategies function as a detailed roadmap that organizations employ to enhance the overall perception and satisfaction of their workforce. Salesforce invests heavily in its employees’ development through Trailhead, a gamified online learning platform that offers a wide range of courses and certifications.

Employee Experience 52

Employee Experience Strategy Net Promoter Score Policies 52

Comm100

SEPTEMBER 22, 2016

This book is a crash course for leaders looking to enhance their company’s overall customer experience. Packed with actionable tools and roadmaps, The Customer Culture Imperative is a great resource if you’re redesigning your customer service culture, or even starting from scratch. Chief Customer Officer 2.0: Loyalty 3.0:

Customer Service 100

Customer Service Case Study Gamification Culture 100

SmartKarrot

SEPTEMBER 15, 2020

Your learners should know the training they need and get it with one-click access to their learning paths, events, courses, and gamification. Encourage a feeling of progress by providing users with a helpful roadmap to follow as they get to grips with your product. Deploying a training widget will help aid this solution.

Software 10

Software Gamification Analytics Training 10

SurveySparrow

SEPTEMBER 29, 2023

These are actionable insights and a roadmap for implementing changes and improvements based on workshop discussions. 1 Preparation Set Clear Goals: Like plotting a course, define what you want to achieve in the workshop. CX Gamification Gamify the workshop by creating CX-related games or challenges.

Customer Experience 52

Customer Experience Exercises Customer Journeys Roadmap 52

SurveySensum

JULY 14, 2020

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. Also, he is running the planning course of Emotive CX for Customer Interaction. .

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132