Connections Customer Relationship Management Fashion Management 
CSM Magazine
SEPTEMBER 21, 2023
Angloco, the manufacturer of fire fighting and rescue vehicles and equipment, is using a cloud-based job management system and mobile app to support growth. By replacing paper worksheets and job cards with end-to-end digital workflows, Angloco has greatly reduced the time and resource taken to manage its rapidly expanding service team.
CSM Magazine
DECEMBER 18, 2019
Customer service management is essential for growing a profitable, successful business. As much as 90% of Americans use customer service as a deciding factor in whether or not to do business with a company. Here are some of the top solutions available to customer service managers: Cloud computing.
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delighted
MARCH 18, 2020
Delighted’s Squarespace extension , a Squarespace Commerce integration, makes the whole process of collecting post-transaction customer feedback effortless, and is available on all Delighted plans. Once you’ve integrated Squarespace Commerce with Delighted, you’ll be able to trigger post-fulfillment surveys for real-time customer feedback.
delighted
MARCH 18, 2020
Delighted’s Squarespace extension , a Squarespace Commerce integration, makes the whole process of collecting post-transaction customer feedback effortless, and is available on all Delighted plans. Once you’ve integrated Squarespace Commerce with Delighted, you’ll be able to trigger post-fulfillment surveys for real-time customer feedback.
Method:CRM
FEBRUARY 8, 2019
These social media geniuses use their natural charm and relatability to build connections with thousands or even millions of followers. Initially centred around fashion and fitness, influencer marketing now involves every niche imaginable. Young consumers desire a stronger and more authentic connection with the accounts they follow.
Wired and Dangerous
MARCH 21, 2016
. * Listening to learn from your customers can no longer be limited to the annual or semi-annual customer satisfaction survey. Customers’ expectations in our continuously connected world change much too quickly for that. We were conducting a customer focus group for a large utility. tweet this.
transcosmos Information Systems
JUNE 7, 2016
While automation is good, a simple and old-fashioned conversation can earn you some brownie points among customers, especially amongst the older demographics. Solution: While automation can help solve issues quickly, agents fail to connect with the customers and ease their tensions and concerns.
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