Competitive Advantage Customer Insights Magazine Sales 
CSM Magazine
APRIL 18, 2023
Understanding customer insights is essential to maximizing the return on your business investments, as expected. And in this article, we’ll explore some strategies for using customer insights to drive meaningful growth—focusing on how companies like yours can use these powerful tools to increase their ROI significantly!
CSM Magazine
APRIL 28, 2023
This information can come from a variety of sources, including internal sales data, competitor pricing, market trends, and customer behavior. The goal of price intelligence is to provide businesses with real-time insights into pricing opportunities and threats, allowing them to adjust their pricing strategy accordingly.
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LoyaltyPlus
AUGUST 4, 2017
Bridging the gap between Marketing and Sales, CRMPlus creates a sophisticated understanding of customer behaviour and needs by leveraging all your customer touch points. By harnessing this technology to tailor your CRM programme, customer churn is reduced and the lifetime value of your most profitable customers is extended.
Middlesex Consulting
MAY 31, 2015
Anil and I are members of the Customer Value Creation International Communications and Technology Committee. This article was published in the May 2015 issue of “Efficient Manufacturing" magazine. 2) About two years ago I co-authored an article in SupportIndustry.com about the six sources of B2B customer expectations.
Wootric CX Blog
FEBRUARY 14, 2019
Why we love Blake: She’s a self-described “customer experience futurist”, keynote speaker, author of More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences , and host of The Modern Customer Podcast. Bruce Temkin. Guneet Singh. Maxie Schmidt. Melinda Gonzalez.
Storyminers
JULY 6, 2020
Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.
Storyminers
JULY 6, 2020
Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.
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