BirdEye

MARCH 17, 2023

Strategy allows a business to leverage competitive advantages and avoid common industry pitfalls. They should be able to perform market analysis to determine the company’s current position and understand its competitive advantage over its peers. Design Another common consulting service is a design consultancy.

Consulting 98

Consulting Social Media Financial Strategy 98

ShepHyken

JANUARY 24, 2022

My Comment: I just came across this article and the accompanying infographic this week, and while it may have come out sooner, the timeliness of it couldn’t be more appropriate. My Comment: Personalization can give you a competitive advantage. Learn how to ensure customer satisfaction despite supply chain disruptions.

Customer Service 67

Customer Service Customer Centricity Policies Retail 67

Vonage

JULY 21, 2015

They can be easily duplicated, but a strong customer service culture can’t be copied” – Jerry Fritz, customer experience speaker and author. With the death of sustainable competitive advantage, businesses can no longer rely on their well-defined niche to stay ahead – any product or price can easily be copied.

Customer Service 120

Customer Service Hotels Effort Score Customer Satisfaction 120

Amity

FEBRUARY 2, 2016

5 Valuable Insights to Spotlight Customer Growth [Infographic]. Join 1,000 customer-obsessed business leaders over 3 days to learn how to delight your customers and turn advocacy into a sustainable competitive advantage. January 13 - How to Build a Customer Success Culture with Strong Sales Alignment & Collaboration.

Resources 80

Resources Customer Success Customers Customer Retention 80

Integrity Solutions

FEBRUARY 22, 2023

The reason is simple: If your sales leaders aren’t putting in the work to create a high-performance culture that empowers people and inspires confidence, continual development and genuine human connections, you won’t get very far with anything else you invest in. They’re purpose-driven, because the culture sets the tone.

Leadership 52

Leadership Sales Culture Infographics 52

SurveySensum

MAY 11, 2023

As you can see from the given infographic, the average NPS score in online (retail) shopping is 41. Source: Customergauge Once you have benchmarked your NPS score against the competitors, it’s time to improve it to get a competitive advantage. Otherwise, start listening to your customers and improve your business.

NPS 52

NPS Retail Net Promoter Score Effort Score 52

SurveySparrow

JULY 31, 2023

Competitive Advantage In a world where customer experience is king, businesses that prioritize the voice of their customers gain a competitive edge. Use charts, graphs, and infographics to make complex data more digestible. 5 Create Actionable Reports Raw data is great, but it’s the insights that matter.

Analytics 52

Analytics Social Media CEM Effort Score 52