Communication Connections Employee Experience Gamification 
Playvox
JANUARY 30, 2024
In order to be successful, managers need to be better equipped to provide ongoing feedback and employ effective strategies to boost employee engagement. One strategy is incorporating gamification in the workplace. Implemented correctly, gamification can increase motivation and engagement. What is Gamification?
Experience Investigators by 360Connext
MAY 19, 2020
I’m really encouraged by the amount of focus and attention leaders are beginning to put on the employee experience. Not the specific role or job deliverables, but the overall well-being and journey that an employee takes with their employer. How does it connect to the overall mission and purpose of your organization?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ProProfs Chat
SEPTEMBER 17, 2021
They look for something more tangible in the form of a positive employee experience. A good employee experience is a combination of many factors like work challenges, good relationships with managers, career growth prospects, peer-to-peer communication, and more. What is Employee Experience?
NobelBiz
FEBRUARY 27, 2024
Predictive Dialers Predictive dialers are a boon for outbound call efficiency, automatically dialing numbers from a list and connecting agents to live calls. Omnichannel Communication Platforms Omnichannel communication platforms ensure a seamless customer experience across multiple channels, including phone, email, chat, and social media.
Playvox
JANUARY 5, 2022
Agent engagement refers to an employee’s mental and emotional connection to your company. According to SHRM , it also includes an employee’s willingness and ability to contribute to the company’s success. Communicate Consistently and Clearly. Another fun way to recognize your team is through gamification.
CSM Magazine
MARCH 13, 2022
Avaya has announced results of an online market research survey conducted by IDG Communications indicating the most successful UK&I businesses recognise customer-centricity involves an interconnection between Customer, Employee, User, and Multiexperience. . The right communications and collaboration tools empower everyone.
Playvox
JANUARY 13, 2022
With cloud-based solutions, your team can embrace this contact center best practice by providing communication channels that offer the accessibility and flexibility customers crave. Cloud contact center teams can quickly connect with clients on platforms such as WhatsApp and Facebook Messenger. Gamification. are long gone.
Expert insights. Personalized for you.
79 
Let's personalize your content