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4 Strategies To Retain Customers

Magellan Solutions

How do you ensure their loyalty remains with your company? Customers with complaints conveyed through e-mail or phone are good because they can guide your business to check areas that need improvement. Connect with customers Constant customer communication is one good way to build customer loyalty and care.

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CX Leadership in the International Gas and Energy B2B Industry with Antonio Susta

Customer Bliss

As a marketer, he was a fan of B2B marketing for technical products, and spent almost 10 years with Air Liquide , where he became familiar working in a large B2B company in the gas and tech industry. Antonio’s previous experience showed him that companies in B2B tech fields don’t often think about CX. Why is it important?

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What is Webinar, and Why is Webinar Important in Marketing?

SmartMessage Blog

They also provided great benefits in the communication of brands with their masses, especially during the pandemic period. We can explain the word webinar as a seminar organized on the Internet. Webinars are especially preferred in the B2B world, that is, in the field of marketing from company to company. How to use it?

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What is Webinar, and Why is Webinar Important in Marketing?

SmartMessage Blog

They also provided great benefits in the communication of brands with their masses, especially during the pandemic period. We can explain the word webinar as a seminar organized on the Internet. Webinars are especially preferred in the B2B world, that is, in the field of marketing from company to company. How to use it?

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How to use customer service training videos to improve your business

ViiBE Blog

Customer service training videos have been used for decades by companies to improve customer interactions with employees. They can be used to teach standardized procedures, communication skills, and how to mitigate challenging scenarios. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym.

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How to use customer service training videos to improve your business

ViiBE Blog

Customer service training videos have been used for decades by companies to improve customer interactions with employees. They can be used to teach standardized procedures, communication skills, and how to mitigate challenging scenarios. Skip ahead to the one-minute mark for the breakdown of his A-P-P-L-E acronym.

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Improve Employee Experience: 30+ Best Practices

ProProfs Chat

A good employee experience is a combination of many factors like work challenges, good relationships with managers, career growth prospects, peer-to-peer communication, and more. Studies show that companies that invest in employee experience outperform the ones that don’t by 4.2x Enhance Internal Communication.