InMoment XI

FEBRUARY 2, 2024

Major Hospitality Conglomerate Masters The Art of Engagement At the heart of one of the biggest dining, entertainment, and hospitality conglomerates in the nation lies a balanced approach to customer feedback: they’ve mastered the art of both reactive and proactive engagement.

Hospitality 260

Hospitality Call Center Retail NPS 260

Win the Customer

SEPTEMBER 5, 2023

But beyond personal connections and entertainment, social media has also revolutionized the world of customer service. In this blog post, we’ll explore why social media customer service is so important and why businesses should prioritize it.

Social Media 59

Social Media Customer Service Competitive Advantage Entertainment 59

Magellan Solutions

JULY 14, 2021

These are what local call center companies in the Philippines look for in candidates. One example is in local call center companies in the Philippines. One is building competitive advantages beyond English-language proficiency. Another is customer service skills. over the same period.

Call Center 52

Call Center Comparison Roadmap Healthcare 52

Natalie Petouhof

JULY 7, 2016

Whether your business is booming or you’re experiencing a lull in consumer spending, it is important to defend your position in the market and remain competitive. Here are two key customer service trends that can help your company gain an edge over the other guys. Cloud-based customer service. Treat employees well.

Call Center 40

Call Center Contact Center Competitive Advantage Entertainment 40

Magellan Solutions

SEPTEMBER 28, 2021

Customers or stakeholders that reach your business are not just mere people reaching you. You must think of it as your chance to provide great customer service and increased ROI. Depending on your requirements, you can get a phone answering service after hours or 24 hours and 7 days a week. Increase productivity.

Industry 98

Industry e-support Competitive Advantage Entertainment 98

Magellan Solutions

SEPTEMBER 28, 2021

Customers or stakeholders that reach your business are not just mere people reaching you. You must think of it as your chance to provide great customer service and increased ROI. Depending on your requirements, you can get a phone answering service after hours or 24 hours and 7 days a week. Increase productivity.

Industry 90

Industry e-support Competitive Advantage Entertainment 90

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147