New Report: How Customer Loyalty has Changed Post-Pandemic, and What You Should Do About It
TechSee
AUGUST 17, 2022
Growth and customer loyalty have historically been product-led. Today, there is a shift in the role customer service quality plays on customer loyalty. Today, there is a shift in the role customer service quality plays on customer loyalty. If ignored, customer sensitivity to poor experiences can be detrimental to the brand.
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