EX vs CX and how they need to align
CloudCherry
SEPTEMBER 11, 2019
She is a Certified Customer Experience Professional (CCXP). Request a demo. The post EX vs CX and how they need to align appeared first on CloudCherry.
CloudCherry
SEPTEMBER 11, 2019
She is a Certified Customer Experience Professional (CCXP). Request a demo. The post EX vs CX and how they need to align appeared first on CloudCherry.
TechSee
JUNE 16, 2022
Jim has been instrumental in setting up services for the customers needing quick and apt solutions for their daily customer experience needs. Jeff’s Inside Customer Service blog has been recognized as one of the Top 50 customer service blogs on the planet. Magazine, Forbes, U.S.
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TechSee
AUGUST 14, 2023
Follow on LinkedIn Charlie Mitchell, Senior Editor at CX Today Charlie is an award-winning magazine editor, with vast experience in writing about technology, customer service, and much more. Jon’s thought leadership can be followed on his widely-read JAA’s Analyst Blog.
Storyminers
JULY 6, 2020
A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line. He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. Annette Franz.
Kerry Bodine
AUGUST 14, 2020
On Wednesday I presented a webinar with the Toronto Customer Experience Professionals Association. This approach is detailed in my blog post 3 Steps To Better Customer Research. Zeroes in on a specific goal, task or challenge for your customers with a defined beginning and end.
Storyminers
JULY 6, 2020
A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line. He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. Annette Franz.
Alida
JUNE 16, 2016
In 2011, she co-founded the Customer Experience Professionals Association , an industry group that has now over 4,000 members. Her blog is widely recognized as one of the top blogs on CX. Join Jeanne Bliss at the 2016 Customer Intelligence Summit and go behind the scenes with the world’s most beloved companies.
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